Last Updated: March 15, 2025

This Privacy Policy describes how Pro Truck Logistics Corporation ("Pro Truck Logistics," "we," "us," or "our") collects, uses, and discloses information about you when you visit our website, use our services, or otherwise interact with us. We respect your privacy and are committed to protecting your personal information.

Please read this Privacy Policy carefully to understand our practices regarding your information. By accessing or using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account or register for our services
  • Complete forms on our website
  • Apply to become a driver, carrier, or agent
  • Request a quote or other information
  • Contact our customer service
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, promotions, or other activities

The types of information we may collect include:

  • Contact information (name, email address, postal address, phone number)
  • Business information (company name, title, Federal Tax ID number, DOT number)
  • Account credentials (username, password)
  • Profile information (preferences, interests)
  • Payment information (credit card details, banking information)
  • Employment information (work history, qualifications, references)
  • Communications and feedback you provide to us

Information We Collect Automatically

When you visit our website or use our online services, we may automatically collect certain information about your device and how you interact with our website, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Links clicked and actions taken on our website
  • Referring website or source that led you to our website
  • Location information (with your permission)

Information from Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect information about your interactions with our website and services. Cookies are small data files stored on your device that help us improve your experience, see which areas of our website are popular, and count visits. For more information about cookies and how to disable them, please see our Cookie Policy.

Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners (such as freight brokers or logistics providers)
  • Service providers (such as payment processors or marketing vendors)
  • Background check providers (for employment applications)
  • Industry databases and compliance verification services
  • Publicly available sources (such as company websites or public records)

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and fulfill orders
  • Track and coordinate shipments
  • Communicate with you about our services, promotions, and events
  • Respond to your requests, questions, and feedback
  • Verify your identity and process applications
  • Manage your account and preferences
  • Conduct research and analytics to improve our services
  • Protect against fraud, unauthorized transactions, and other liabilities
  • Comply with legal obligations and enforce our terms and policies
  • For other purposes with your consent or as permitted by applicable law

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with service providers that help us provide our services, such as:

  • IT and cloud service providers
  • Payment processors
  • Customer service providers
  • Marketing and advertising partners
  • Analytics providers
  • Background check services

Business Partners

We may share limited information with business partners, such as carriers, shippers, or freight brokers, as necessary to coordinate and fulfill transportation services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

With Your Consent

We may share your information with third parties when you give us your consent to do so.

Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including research, analysis, and improving our services.

Your Choices and Rights

Account Information

You can review, update, or delete certain account information by logging into your account. If you cannot access or update your information through your account, you may contact us using the information in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent (where processing is based on consent)
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or electronic communications service is ever completely secure, so we encourage you to take steps to protect your information, such as keeping your account credentials confidential and logging out of your account after use.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In determining appropriate retention periods, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes through other means.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe that a child under 18 may have provided us with personal information, please contact us using the information in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pro Truck Logistics Corporation
Attention: Privacy Officer
Lawrenceville, GA
Email: privacy@protrucklogistics.com
Phone: 407-927-4121

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.